"In my experience, nothing de-escalates a conflict faster," says psychologist Mark Travers. Why a "partial yield" works, and how to use it.
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"In my experience, nothing de-escalates a conflict faster," says psychologist Mark Travers. Why a "partial yield" works, and how to use it.

"In my experience, nothing de-escalates a conflict faster," says psychologist Mark Travers. Why a "partial yield" works, and how to use it.