Leela Palaces’ CEO on the Overlooked Detail That Can Make (or Break) a Hotel Stay
On this episode of Suite Success, host Katie Cline sits down with Anuraag Bhatnagar, CEO of The Leela Palaces, Hotels and Resorts, and explores his hospitality “calling,” hiring for values, and delivering luxury through deep human connection and anticipatory service rather than transactions.
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Leela Palaces’ CEO on the Overlooked Detail That Can Make (or Break) a Hotel Stay — Image credit: Skift – Travel
On this episode of Suite Success, host Katie Cline sits down with Anuraag Bhatnagar, CEO of The Leela Palaces, Hotels and Resorts, and explores his hospitality “calling,” hiring for values, and delivering luxury through deep human connection and anticipatory service rather than transactions.