Hotels Could Become One of Ixigo’s Two Biggest Businesses
Ixigo has the product and a steady stream of customers. What remains is the hard part of convincing budget travelers that the room they book online is the room they’ll get.
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Ixigo has the product and a steady stream of customers. What remains is the hard part of convincing budget travelers that the room they book online is the room they’ll get.
The idea is that paying travelers when rain passes a certain threshold can help increase conversions among those worried about weather spoiling their plans. The question is whether guarantees will spread to other types of weather — like the extreme heat seen in Europe this summer.
UK’s Loveholidays didn’t invent dynamic packaging — it built its muscle through scale. The big test ahead is whether it can replicate it in Europe.
Klook may have pulled its IPO, but the pitch hasn’t changed. Experiences are still one of the least digitized parts of travel, and that’s a lot of runway. The catch? Viator, GetYourGuide and the OTAs know it too, and Klook needs to move fast before they close the gap.
For now, AI personalizes the message, but it doesn't personalize the recommendation.
In addition to dynamic pricing, Airbnb has floated the idea of adding more products and services for hosts, ranging from design services to financing. The soft franchise model might be more appropriate for individual hosts who don't require multi-platform distribution.
Indians aren’t going to book a trip just because you’ve been selling them the destination. They want to see the value first.
From a competition perspective, Vrbo is catching up to Booking.com and Airbnb in pushing the fee burden onto hosts. Eliminating or greatly reducing guest fees has great optics, but travelers will end up paying for them in the form of higher rates.
The test is whether deep live pricing and trust engineering beat horizontal agents on convenience alone.
Airbnb's rekindled push into luxury is its latest revival of initiatives dropped during the pandemic. Among them, Airbnb has expanded its hotels and experiences businesses, and frequently says that it will eventually debut flights.
India is betting that open digital infrastructure can make its vast, fragmented tourism supply easier to discover, book and eventually surface through AI.
One source said Dakota Smith had a lot of credibility in the B2B space, Hopper's most important division.
Hilton's CEO says he wants to make booking through AI agents easy. For now, Meta's Muse struggles to pull a price from hotel group sites, and OTAs may remain an easier door.
Creator marketing has already proved it can generate attention. The next phase is building the system that connects attention to revenue.
Airbnb is not a first-mover in AI launches. That's OK: Kayak wasn't a first-mover in metasearch. The issue isn't necessarily timing, but whether Airbnb can offer AI products that are better than its rivals.
Hilton CIO Michael Leidinger believes the OTAs' decline will benefit hotels, even while conceding that AI agents will likely charge commissions, too. The difference is that Hilton will get more bookings on its site and app.
Airbnb and Booking.com charge no guest fees. But Vrbo has stated that it will keep guest fees, although the amounts will be flexible. That lack of specificity will stoke host anger because this gives hosts little visibility into the actual prices their guests will have to pay.
Join Skift and industry leaders for a webinar exploring how AI is changing hotel discovery and booking. Learn how travelers are using and trusting AI, why accurate property information matters more than ever, and what hotels can do now to ensure they’re accurately understood, confidently recommended, and easily booked.
Booking Holdings has spent years trying to stitch a trip together across separate apps. Lola wagers one assistant built from scratch, with a membership model and human concierge service, can finally hold it together.
Instinct got travel's attention by handling bookings via text message. Now the real question is whether it can turn that volume into revenue — and travel may be the test case.